Users have reported difficulties logging in or receiving password reset issues. The username, as well as the password, are both case sensitive. If you signed up using an email that contained a capital letter, then you will need to use the same casing for logging in or resetting passwords. 


For example, if you signed up as then you will need to include the capital T. If you do not include it, and enter, you will not be able to log in and you will not receive password reset emails.